I’ve never had any good experience with them and sure as fu ck would never wish this upon my worst enemy. Cincinnati Bell is a joke there customer service is terrible. The most mentioned complaint being scheduling issues for tech support. But I really feel that I could so do better with another provider. Cincinnati Bell customer service is available around the clock, every day. Get more from your internet. For your reference, details of the offer I reviewed appear below Cincinnati Bell DSL connections are available to an estimated 754,964 homes. In that time, ive had 3 technicians out to "fix" the well-known issues that happen over and over. Can not fast forward or back easily. For faster speeds, the 100 Mbps plan from Cincinnati Bell is the cheapest 100 Mbps plan in the city, starting at $44.99/month. Service is okay. $40.00 one-time Diagnostic Fee for instances where the customer agreed to a single session, but tech support was unable to repair the issue. Their internet speed is at times very slow. Service has been out five times since the change in Dec. Three time in the last week. In the last 6 months the Fioptics tv service has been locked up more than on. So frustrating! Nice guy...very polite. See reviews for Cincinnati Bell- ZoomTown Internet in Cincinnati, OH at 201 E Fourth St from Angie's List members or join today to leave your own review. Cable internet providers. Have dealt with Cincinnati Bell for over 48 years. Ive had Fioptics (garbage-optics) for 4 months now. Service has been in for 6 months and it hasn't blinked, required me to reboot the DSL model or even call for assistance. WAN is a group of billions of devices connected to each other and forms a wide area network called the Internet. About Cincinnati Bell Internet. Cincinnati Bell currently offers the lowest-priced internet-only plan in Cincinnati, starting at $39.99/month for speeds up to 30 Mbps and no data cap. I wish the speed were a little faster. Looking for a router upgrade or trying to save money by cutting the $8.99/month fee charged by Cincinnati Bell? Share Report. Home Phone Service. Cincinnati Bell Inc. offers DSL, Cable Broadband, Optical Fiber, Mobile (cellular) Internet, and possibly other services. Cincinnati Bell also offers Internet service at download speeds of 2 and 5 Mbps. If customers cancel their services, or move services to a new provider and fail to return any equipment, they will have to cover an equipment charge of $120 for the router and power cord. Fiber is available to an estimated 613,356 households. CVGNet is correct the Lebanon system is DOCSIS. They are replace family value tv channels (LightTV) with left wing propaganda tv shows (the Groio) looks like i will be canceling fioptics very soon. This is their best feature bundle option for internet services. Ah yes, let me just connect my $150 router and receive only 1.24 MPS of download and 0.14 MPS of upload. I had been quoted 200 mbps with spectrum for $5 more than Cinci Bell … Bell provides the best customer service and uninterrupted connectivity. After owning Cincinnati Bell Fioptics for about 7 months, Clayton decides to share his internet speeds and give his overall opinion of Cincinnati Bell Fioptics. Cincinnati Bell disrupted my TWC for the entire day today while they completed Fioptics cable installations at the street. Cincinnati Bell Internet SafeGuard offers up-to-date protection from online threats without slowing down your computer. In case of technical issues, customers with their own modem will have to pay fees as follows: To avoid one-time fees, users can pay for Premium Technical Support: Unlimited Monthly support package that will cost them $14.99 per month. Fioptics TV. This is a decent company, but they are overpriced. I work from home need reliable internet. Save my name, email, and website in this browser for the next time I comment. Speed tests conducted over Wi-Fi are limited by Wi-Fi network type, signal strength and other devices connected to the Wi-Fi network, and usually do not represent your full broadband connection speed. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cincinnati Bell Customer Service. Cincinnati Bell. This is 22 days with no cable television service or their equipment and their policy is NO refunds and no prorating options. They are so bad it’s hilarious. TWC offered 50Mbs down and 5Mbs up and charged more. With the Premier Upgrade, for just $5 extra* per month, you will get: Note: The Standard Premier rate for new customers is $13.99/month for 12 months, which is $5 more than Cincinnati Bell’s standard wireless modem lease fee of $8.99/month. Better in terms of speed, reliability, value and overall functionality. Cincinnati Bell will send a trained technician for an onsite assessment, and they will find the optimal position for your router. Cincinnati Bell Inc. offers DSL, Cable Broadband, Optical Fiber, Mobile (cellular) Internet, and possibly other services. They can't do anything right. It’s worth noting that Cincinnati Bell has 2 … For existing customers, Premier will cost $18.99/month ($10 more than standard wireless modem lease). Via phone on 513.566.4101 or 1.888.246.2355, Send them a message through their contact form on site. The 1Gbps (1,000 Mbps) internet speed, starts at $64.99 per month for new customers and without AutoPay, the price goes up to $69.99. ... You can use your own router which is better for me as it is better than the one Cincinnati Bell provides. They are going to raise our user fees by $5.00 per month starting January 1, 2017. Cincinnati Bell Facts. I called customer service they told me that I called up and cancelled my service which was a load of c%%p. But when I look at the uptime, availability and cost - Cincinnati Bell was the hands-down winner. Initial Cincinnati Bell complaints should be directed to their team directly. Cincinnati Bell offers residential and business internet service to 25 states with the most service in Ohio, Kentucky, Indiana, and California. Below, you will find a list of the top-rated routers for general use, larger homes, streaming (Netflix, Hulu, etc. For faster speeds, the 100 Mbps plan from Cincinnati Bell is the cheapest 100 Mbps plan in the city, starting at $44.99/month. Plus they have outstanding customer service and very competitive pricing. Cincinnati Bell speed test is performed by performing various speed tests using your Cincinnati Bell internet connection. 546 Cincinnati Bell Reviews and Complaints @ Pissed Consumer (147 Reviews) Review by Drizz. If you wish to avoid price increases, make sure the price lock is as long as the agreement you signed with them. With Cincinnati Bell as your internet provider, you have options when it comes to choosing a new Wi-Fi router. Speeds up to 100 Mbps. Cincinnati Bell internet only plans start at 5 Mbps for only $24.99 per month! I had no pay raise for 5 years. I DON’T recommends this AT all ,l would rate -00. Cincinnati Bell partners with F-Secure to bring their customers peace of mind and security to all their devices, information, and communication. To be eligible for promotions, customers will have to leave their purchased plan unchanged. Their pricing is much too high. This Internet plan is the best for a couple of reasons. Looking for a router upgrade or trying to save money by cutting the $8.99/month fee charged by Cincinnati Bell? Note: To get these prices, customers will have to subscribe to their eBill service. Cincinnati Bell. Cincinnati Bell Inc. provides service in 2 states. Cincinnati Bell internet only plans start at 5 Mbps for only $24.99 per month! Cincinnati Bell has begun offering eero’s whole-home Wi-Fi system in its eight Greater Cincinnati retail stores to target users that need broader coverage for their growing arsenal of … Watch your favorite channels on your tablet or smartphone in any room of your house when connected to your home wireless network! There are no additional charges if any of the equipment fails – tech support will change it out for free. You can also find Cincinnati Bell in Kentucky, and many others. Expand Help Center sub-menu Collapse Help Center sub-menu Help Center It’s best suited for a single user who just needs internet access to pay their bills and browse social media. Luckily, there are many more plans available for HD stream–heavy or big power users, like large families with lots of devices. They are so bad it’s hilarious. But any other time it is great internet with speeds are high at times an other times it just seems it drops out the botttom. Cincinnati Bell : All reviews. Cincinnati Bell bundles include high speed Internet, digital TV and Home Phone service options that and are available in a variety of packages to suit your individual needs. (147 Reviews) Review by Drizz. Below, you will find a list of the top-rated routers for general use, larger homes, streaming (Netflix, Hulu, etc. Pricing & Packages | Modem & Router | Features | Customer Service | Final Recommendation. This increase is between 8 and 9 percent, which is way too much for an average consumer. $125.00 one-time fee for Premium Technical Support advanced sessions and sessions lasting longer than 60 minutes. Cincinnati Bell was founded in 1873 as a telegraph company and for much of its history was a Bell System franchisee. Whether you’re looking for a wireless router that can handle the speeds you pay for, or one that has the extra features you’re looking for; there’s a router on our list. The advertised speed of this service isn't as high as Road-Runner. Stay updated on the latest products and services anytime, anywhere. Cincinnati Bell offers internet service across 38 states with the greatest coverage in Ohio, Kentucky, and Indiana. Even though you can have your own modem, their modem lease is lower than with other ISPs, so it’s safer to lease the modem, especially considering that the majority of their tech support (especially remote) is not available otherwise. In addition to fiber broadband, Cincinnati Bell also offers DSL, copper, and cable internet service. This happens when our speed test service sends a chunks of bytes to Cincinnati Bell's nearest server. Reviews (136) Add a review. With Cincinnati Bell internet, there is no phone or TV service required to start service no matter which plan you choose. Sign up for our newsletter. AT&T U-verse: Coverage area of 21 states with fiber available in certain cities.Speeds from 10 - 100 Mbps for cable internet and 100 - 1000 Mbps for fiber. I currently work at home because of the pandemic and three times in the last week my internet has stopped working making it impossible to do my work. When we reset the router it works ok for 6-8 hours. With the best calling features available. For the most accurate speed test of your internet connection, please use speedtest.cincinnatibell.com on a computer with a wired network connection. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cincinnati Bell Customer Service. If you move, the promotion might also be changed because it differs based on location and products available on your new area. ), and for gamers. Internet SafeGuard. Whether you’re looking for a wireless router that can handle the speeds you pay for, or one that has the extra features you’re looking for; there’s a router on our list. Cincinnati Bell Fioptics pre-bills. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Compare Directv and Cincinnati Bell pros and cons using consumer ratings with latest reviews. I have been caught in three price increase that were greater than $100 that I had to pay one month of because the promotion ended. Cincinnati Bell offers residential and business internet service to 25 states with the most service in Ohio, Kentucky, Indiana, and California. Cincinnati Bell fiber 600Mbit service has been blazing fast extremely reliable, with 0.000 downtime for more that 2 years. The quality of service is good and the speed is O.K.. Once in a while, the speed is slow especially when using news sites. Your best chance of finding Cincinnati Bell service is in Ohio, their largest coverage area. Cincinnati Bell's focus day 1 was on culture. Well today was the last straw and I'm going back to Time Warner real soon. Includes real-time alerts on password hacking. CBell is fiber is the obvious choice if it's available in your area. Top 7 areas served by Cincinnati Bell include Cincinnati, Hamilton, Loveland, Mason, Covington, Fairfield, and West Chester. Fioptics Internet. For $14.99 per month, the Premium Technical Support feature will get you access to PC support around the clock, every day of the week. Customer Reviews I explained to the women I could hardly understand that this was a mistake on there part that I had not made such a call. There are 11 internet plans to choose from with various speeds and prices. Cincinnati Bell currently offers the lowest-priced internet-only plan in Cincinnati, starting at $39.99/month for speeds up to 30 Mbps and no data cap. To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Cincinnati Bell treats their employees with respect and works hard to provide a great workplace and corporate culture. Plus they have outstanding customer service and very competitive pricing. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. It’s worth noting that Cincinnati Bell has 2 … While Cincinnati Bell gives their customers the freedom to use their own modem instead of leasing theirs, they do not guarantee the modem will work. The WoT scorecard provides crowdsourced online ratings & reviews for cincinnatibell.com regarding its safety and security. I currently work at home because of the pandemic and three times in the last week my internet has stopped working making it impossible to do my work. In the 1990s, Cincinnati Bell expanded into Internet access and mobile phone services. I seen zero. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. It is a DSL provider, which means they deliver service through your traditional phone lines. Cincinnati Bell is the joke of the fu cking any internet providers. If customers are late paying their bills, they will have to pay a $10.95 fee, and if their due balance is above $547.50, they will have to pay an additional 2% of the whole past due balance as an admin fee. I have had Fioptics since it was made available in the Hebron area. High speed Internet plans are available in a variety of speeds, including 10, 20, 30, 50, and 100 Mbps for download speeds. The company divested its mobile phone service … I was billed on 10/01/2019 for the 9/10 – 10/09 period. The available modem lineup includes the base Zyxel 660 and Zyxel 1432 models that allow wired and wireless connection and come with built-in security features, and advanced Zyxel 3415 and Zyxel 4381 with dual-band options, Gigabit Ethernet technology, and HPNA 3.1 support for IPTV. Customer Reviews 199 Cincinnati Bell reviews. I had been quoted 200 mbps with spectrum for $5 more than Cinci Bell … Password safeguard: Enables storage of all usernames, passwords, and credit card info, with a master password securing all of them. It’s refreshing to see that all parts of customer service – sales, repair, and technicians – are available all the time which is unusual in a provider. This Whole Home Wi-Fi solution will cover every inch of your home with the strongest Wi-Fi signal to ensure every device is connected and stays that way. The foreigners who run customer service talk in circles they don’t have a clue what you’re talkin about it’s sad I paid my bill in full 2 days later I get another bill for $117 and no TV service. Considering how minor the differences in price between their higher tiered packages, go for 1Gbps if it’s available. I have had both Time Warner/Spectrum and CincyBell. I finally went in after being screwed over multiple times and dealt with the outsourced customer service who actually told me to switch to spectrum. There’s also the option to use your own modem, but Cincinnati emphasizes that the level of support for these modems will be limited. CVGNet is correct the Lebanon system is DOCSIS. In addition to all the features from the standard package, it also includes Premium Tech Support that will make sure all your devices perform optimally, and if needed, you can get booster technology to increase the strength of your Wi-Fi signal. Their prices have become entirely too much & I refuse to pay them their outrageous fees. Internet SafeGuard. Cincinnati’s highest tier plan, the 1 Gbps plan, offers speeds up to 1000Mbps for downloads and 250Mbps for uploads for just $64.99 per month. Cincinnati offers low prices with price locks of 12 to 24 months but only if you sign contracts. This type of plan supports big households, users with many devices, and can easily handle more than 25 internet-connected devices with multiple HD streams (even 4K) simultaneously. For any issues that can’t be solved, Premium Technical Support might charge up to $125 per session. Cincinnati Bell Internet Only Plans. No refund even for the pre-billing days of October 1st – 9th. Read reviews, compare customer ratings, see screenshots, and learn more about Internet SafeGuard. So sorry I switched. With Cincinnati Bell as your internet provider, you have options when it comes to choosing a new Wi-Fi router. You can also sync passwords between devices. They called us on the day they were supposed to install internet at our home to inform us that they actually couldn’t install anything at our location just yet! I had to call and get on another promotion to get my monthly bill decreased and this always ended in less service options. Cincinnati Bell is one of the few ISPs who offer their customers the ability to choose a static IP address. To ensure issues are handled quickly, technicians will access your device remotely and resolve issues immediately (to the best of their ability.). It’s great for large family households with numerous devices that use a lot of bandwidth, families who enjoy playing games on multiple devices at once, and for those households equipped with smart sensors and assistants. The service was fully turned off. It goes out every 6-8 hours. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand). Over the past decade, this provider invested nearly half a billion dollars in building the required fiber infrastructure to bring the fastest internet speeds to the area. I switched from spectrum to save. As a Fioptics TV customer, you can watch live TV from anywhere in your home. If you live in Ohio, Kentucky, or Indiana and are looking for good fiber internet deals, Cincinnati Bell Fioptics might be a good pick for you. Sparklight: Serving 19 states, Sparklight offers cable and fiber optic internet, depending upon your location.Speeds range from 100 - 200 Mbps via cable and up to 1000 Mbps (1 Gbps) on fiber. See reviews for Cincinnati Bell- ZoomTown Internet in Cincinnati, OH at 201 E Fourth St from Angie's List members or join today to leave your own review. Cincinnati Bell is the joke of the fu cking any internet providers. This option will help home-based businesses have more reliable uptimes and VoIP capabilities. Because Cincinnati Bell coverage area is quite limited still, some of their services might not be available in your new location. Resolving most common computer issues: software support, removing viruses, installing drivers, Mac and PC support, phone, printer, camera, and other devices are also supported, Network support: They will take care of any network issues and issues on devices such as routers, hubs, ports, switches, homegroup bugs, and more, Software support for OS, security features and business apps, Third-party devices and peripherals support: TVs, streaming players, printers, scanners, mobile devices, Easy controls via the My Cincinnati Bell app, Family rules: Auto-blocking of problematic content, internet curfew features, app scanning, device finder, and number blacklisting, Banking protection: Auto-blocking of known phishing and scam sites, autostop of untrusted processes when using banking, Browsing protection: Every website is scanned, and unsafe or malicious websites are blocked. Nice guy...very polite. Cincinnati Bell Inc. I'm sick of these problems. Better protection, better performance for just $5.99/mo. Cincinnati Bell Inc Reviews. Internet Safeguard is an enhanced internet security suite for $4.99 per month that includes protection for all devices – computers, smartphones, and tablets. There are 11 internet plans to choose from with various speeds and prices. Even though you have to sign a service agreement, their price locks make it worthwhile. Cincinnati Bell is a local fiber internet provider covering Ohio, Kentucky, and Indiana. With the premier upgrade, customers can get Wi-Fi coverage of the whole home and keep it secured and connected. Cincinnati Bell Inc. provides service in 2 states. The Radius Wi-Fi Plus is the higher tier option available for $19.99 per month. I've had 5 different technicians since I switched in August! Their largest service areas are in Cincinnati, Hamilton, and Mason in Ohio, and Florence and Independence in Kentucky. Cincinnati Bell Fioptics pre-bills. I have had 2 service men work on it with all new modem and recorder in the last 2 months and it still fr, Madiaconcerned - January 14, 2021 @ 16:07. I am ready to start looking for another provider. Any changes to the products or removing them completely can result in losing the promotion. A free inside look at company reviews and salaries posted anonymously by employees. Would never recommend to anyone and will probably start streaming when contract is up! Cincinnati Bell only if you actually physically go into a store. I switched to the DSL service from Cincinnati Bell. Need more internet options. Email me occasional updates on speed and pricing in my area. Sometimes my internet buffers. When I finally called after a few months of not having a single bill they explained that I stopped recieving my bills because I … You can also find Cincinnati Bell in Kentucky, and many others. Before you choose to switch, however, make sure that you live in an area with good coverage to eliminate the possibility of disconnects or slower speeds. Highspeedinternet.com on Twitter. Cincinnati Bell fiber 600Mbit service has been blazing fast extremely reliable, with 0.000 downtime for more that 2 years. In case anything goes wrong, support is there to help. Welcome to the neighborhood ! $75.00 one-time fee for Premium Technical Support standard sessions and sessions lasting between 20 and 60 minutes. It is a DSL provider, which means they deliver service through your traditional phone lines. Better protection, better performance for just $5.99/mo. No instruction on how to record shows and unable to record series. So, is cincinnatibell.com safe? In addition, the 1Gbps comes with a one year TV stream subscription for either Netflix, Hulu, or Amazon Prime. Stay updated on the latest products and services anytime, anywhere. Find the best companies in Telecommunications category: Cincinnati Bell and Directv, Cincinnati Bell vs Spectrum, Directv vs Dish Network The above-advertised pricing plans exclude any applicable taxes and fees, so expect to see a higher price on your monthly bill. Cincinnati Bell only if you actually physically go into a store. Compare Spectrum and Cincinnati Bell pros and cons using consumer ratings with latest reviews. I switched from spectrum to save some money but I absolutely hate fioptics. To resolve simple issues or find answers quickly, you can use the Help Center section of their website to find guides and answers on connection and speed issues, outage check, or installation guides. I disconnected my cable TV service on 9/17/2019. Their most basic plan, the 5Mbps plan, supports internet browsing, access to email, and music streaming. I gad to give a 2 for the overall rating due to this huge price increase. I have had 2 service men work on it with all new modem and recorder in the last 2 months and it still freezes up and has to be rebooted continuously. Turn your phone or tablet into a TV! 2 reviews of Cincinnati Bell Store "I came from TWC and can say CB is much better. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand).