Ordered a storm door with retractable screen and needed installation. His people are not trained except on the job training. ReliaBilt Doors reviews (www.reliabiltdoors.org): I purchased Reliabilt Bifold Closet Doors at Lowes. Open your home to change by calling 1-800-GO-LOWES. Called yesterday, the install ticket had just been put through because they didn't have any. Get full support in-store, by phone, or in-person at home with skilled professionals. https://lowes.pissedconsumer.com/lowes-installation-4199/RT-C.html This is the Chantilly Door Instalation. Lowe's installer declined to do the door unless it could be ordered to exact frame size. I have to say Lowe's has changed a few things that I was very unhappy about with, like the Central office you have to deal with that NEVER answer their phones or call you back and the delivery company they use now is AWFUL and does not come when they say but my roof looks amazing and couldn't be happier. During initial measurement we told the installer that the fairly new storm door was to remain so we paid Lowes for reinstallation of the storm door. showed up it’s been a month I still have no door which I paid for and no installation which I’ve already paid for. I called again. That is just mind blowing! until the installer came. That has been four years ago and just in June I purchased a roof for my house and went through Lowe's again and requested Diaz Roofing for my sub contractor and was happy they were still with Lowe's. It’s SICK the way they take your money and make tou pay anyway! So if you live in the knoxville TN area buyer beware Jr Diaz Roofing if he is the one that installs roofs for Lowes here. Consumers may contact the Attorney General's Consumer Protection Division at: Consumer Protection Division P.O. 10 Reviews. Said it would be in 1/2018. You are always better off contacting a contractor on your own and making arrangements with them to do work on your home. This makes 3 months and 10 days just to get an exterior door installed. 2. Price match guarantee + FREE shipping on eligible orders. When a customer calls the complaint line the store is obligated to make the customer happy which always involved a refund. Worse case scenerio, a frame-out size correction (involving competent carpentry). They failed at it miserably because they did not order enough materials causing an additional 3 week delay in the install. It is now 4/20/2018, 3 months and 4 days later. On one occasion we started a fence project and hit a unmarked utility line, the electric and cable company came out told the customer the line was improperly marked and repaired it (free of charge). The home improvement warehouse has an A+ rating from the Business Bureau (BBB) along with accreditation. Of customers recommend Garage Door Installation . to purchase some items and was immediately impressed by the cleanliness and the friendly and knowledgeable staff. I do not recommend it. I was informed they would let the installer know and he would call me withing 24 hours if not that very day. Have one guy that does all their installation, very expensive and seems like it's taking forever my door is in and still not installed it's going to be snowing before my door gets hung. Installer went to pick up door and door dept told him they could NOT find it. We respect your privacy. He told us yesterday he is no longer putting siding on homes that he was going to strictly going to be doing roofing. WELL THEY DON'T. Review #1236634 is a subjective opinion of poster. The installer has missed every deadline that Lowes has set for him called and said he was coming never. 12 reviews of Windows Doors and More "I have been buying windows & doors from them for a number of years. The CSR proceeded to "call" the contractor directly and I was told the contractor would be calling me to schedule installation. A week later I called to check on my payment, The Installed Sales Manager told me there wasn’t any labor money left to pay the invoice. Thursday close to 5 pm I finally got a voice mail. All in all it sounds like they did you a favor as I doubt you project would have gone well if you had their contractor do the job. I called again. We finished the fence and billed the store. Don't waste your time or your money. Went to Lowes in Richmond on West Broad 2 months ago and took 3 weeks to get them to measure. It has been a month now and I still have not heard from Charlene who was supposed to be running the project of the kitchen installation. DO NOT BUY ANYTHING FROM LOWES IF YOU ARE NEEDING IT INSTALLED BY THEM!!!!!!!!!!!!!!!!!!! When you call them, you stay on hold hen they disconnect the call. Great manager you have there in Big Rapids Michigan! anything. Review #1329561 is a subjective opinion of poster. If the contractor you hired is not required to be licensed, file a written complaint with Attorney General's Consumer Protection Division, and/or the Better Business Bureau. Besides assessing the carpet measurement into this space size, you also need to … They did the actually measurements three weeks after and a month has passed. If the contractor is not licensed and is required to be, contact the Bureau of Professional Licensing or your local authorities, because failure to obtain a license may constitute a violation of criminal law. I did not listen to my gut which said DO NOT order ANYTHING from Lowes again. Lowes Carpet Installation Reviews. 4.4 . Interior Door Installation in Lowes on YP.com. Reimbursed for the door, the installation fee, the measurement fee, the damage to my property. Those big signs that say they install. The installers are subcontractors and TERRIBLE. Been almost a month since I ordered my door. Thursday still no call. My name is Jay and I own a gutter installation business, I read the full article and my conclusion, I feel that the consumer paid way too much for his gutter installation .97 linear foot of gutter should only be about $6 a linear foot which would make your job about $600 the problem with dealing with Lowe’s and Home Depot is they tack 30 to 40% on top of the total number from the subcontractor. They refunded the customer about $1,800 and paid us our full bill. However the measurements by installer were inaccurate and storm door could not be reinstalled. They never call even to schedule the installation date. A free inside look at company reviews and salaries posted anonymously by employees. Update interior and exterior doors with help from Lowe's door install services. Fourth time the appliance dept offered me an upgraded dishwasher for the horrible customer service. Sort by: × January 8, 2021 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ Perfect install. He remeasured and left with that door telling me that he would have it re ordered. I arrived at a house to install a deck the store had delivered half the materials which in theory is fine on a week long project, except they delivered the deck boards not the posts and framing materials. said contractor was injured.would get me another contractor to do the job four weeks later still no door installed. We just ordered a door on Monday and are waiting for the guy to come and do measurements and it been 3 day's and we have not heard anything I tried to call but, no body seems to know what's going on...How long are people suppose to wait after they pay the fee for measurement storm door instillation. Wednesday no call. Review: I have bought 2 garage doors from lowes and they were manufactured and installed by amarr under contract with pella corporation . If you want to get a big refund, use Lowe’s. The installer did such a poor job with the door that I have air leaking through. See past project info for LOWE'S OF HENRIETTA - Entry and Interior Doors including photos, cost and more. Will never have a door installed by Lowe's ever again. And get this!!!!! When installer went to get door, it was DAMAGED! We went to competitor. So today nobody from Lowes can even give us a date ANYTIME in the future when the door which was paid for MONTHS ago will be installed. Its going into 3rd momth and door stlll has not arrived. Asked to speak to a manager...he was in a "meeting " on a Saturday. We eventually got the materials that day but it caused the project to run long. Your timeline for delivering a product in a timely manner to a customer and NOT damaged is Rated a big fat ZERO! At least the manager of the door department was professional enough to take the call. Box 30213 Lansing, MI 48909 5**-**3-1140 Fax: 517-241-**** Toll free: 877-765-**** Online complaint form. Door Install. 5. Shop Storm Doors top brands at Lowe's Canada online store. I went down that next, he was off, they had 7, I paid and the new new salesman put the install ticket ticket through right then..or so he said! Went to the Lowes store to sign up for installation of two entry doors. I had Lowe's install Pella windows in my home in Pittsburgh, PA late last year. Received call that one was on backorder until 8/18! I hate Lowes - no wonder their earnings are not as high as Home Depot. 3. Review #1474847 is a subjective opinion of poster. 5.6 months for two doors with Lowes. Still haven't heard and still have no idea when door is being installed. Even if your frame was 72x80 a standard door would fit in the opening as it is 1/2" smaller and would take minimal shimming and a change to wider trim. Lowes Shopping Carts ARE DANGEROUS. Oh and BTW Jr Diaz, the owner of the company that installed our siding. I called Tuesday afternoon. I installed everything; decks, fencing, roofs, gutters, siding, windows and doors. There are more horror stories about Lowes and Depot than happy endings. Their employees don’t know anything about the products they sell. Review #1300884 is a subjective opinion of poster. They tell you to call CPO their central purchases supm-of-the-other. Of course, no call, nothing, so I call on August 4th and was told that the doors arrived late (August 3rd), and that I should hear from the contractor to schedule installation within 48 hours at the beginning of the next week, since this was a Saturday. Review #1356911 is a subjective opinion of poster. I have visited the local Lowes store and complained many times. Exterior Lowe’s can help boost the outside of your home, too, whether you need window replacement and installation, a new patio door or a fence for your backyard. 2. So I won't have my new door, which I PAID FOR MONTHS AGO, but to all of you out there....Don't bother with Lowes. Which it was when I called that morning. Door was never ordered until late Feb early march. The problem with having a store like Lowes install a product for you is that they do not employ installers. Said it was lost! This is ridiculous, Original review posted by user Nov 12, 2018. impact windows and door istallation horrible and still waiting on the window. Expect another $95 to $100 for new casing. Rights Reserved, You Are About to Contact PissedConsumer.com. The Larson or Pella (made by Larson) are a better door than the Emco or Andersen doors you get at Depot. Read lowes door install reviews and lowes door install ratings – Buy lowes door install with confidence on AliExpress! I can install new trim and gutter board but cannot paint it. Do you have something to say about Lowes? Review #1232324 is a subjective opinion of poster. It is now July 2018 and I STILL do NOT have a storm door. This is the most ridiculous service I have ever experienced. We have called numerous times,we have driven into the store numerous times(35 minutes), we have begged over and over and over and here we are still WAITING. Company who has our size door, therefore they will not be able to install a door on our home. Since they don’t make room for errors in the delivery schedule it took a day and a half to switch materials. There are competitors who do an incredibly better job than Lowes even though their prices might be $50 more. And get this....he doesn't speak to customers. Claims now that he will be out here Saturday 4/28/2018 and get them fixed. Lowes and Depot are generally incompetents. The siding is a mess with 4 windows screwed up, with a few other issues. The third time reordered it came in damaged again! Picked another one and it came in damaged. Rochester, NY - Door Contractor property destroyed & door not being ordered delivered and installed in the 3 to 4 weeks as promised, I want my windows repaired r exchanged out 4 new 1s other option on windows is $2000 cr on my bill this is price quoted by Lowes As far as our door we want a price reduction 4 waiting 3mths for door. U ordered s dishwasher in 2/10/18. Their sales staffs Bill and Tom are very knowledgeable about their products and always gave me the best advice to select the great products for my projects and their price is very competitive. Just buy the door and either install it yourself (not a very difficult thing to do) or hire your own contractor to install it. Things that you can look at with your own eyeballs. Thinki g about cancelling. 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