Greyhound is not liable for lost, stolen, or destroyed tickets. New Jersey's Resort City with Something for Everyone. There are so many reasons to choose Greyhound this holiday […] Read more. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Refund claims shall be submitted by passengers within 30 days from the date of journey. Travel info. For customer Service: @!%*). Check out our featured destinations for some travel inspiration. I lost … You need to make the exchange or refund request before the travel date of your original ticket. With 32,959 Greyhound trips per day, there are a lot of great deals to uncover for the bargain hunter! Early Bird and Advantage Tickets cannot be refunded if you are unable to make the bus, though Advantage tickets do allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to availability of another Advantage Fare seat – see full Terms & Conditions ). Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: Although requesting a refund online is the preferred method, it can be a time-consuming experience since it may take a while before you hear back from the company. It can take even longer than that, so do not be surprised if you have not received your refund by that time. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). Enter your email and we'll send over your details. Our team will contact the. Search. Check out our discount options. . If you missed it, and ... 30 Greyhound Graduates Attending NHL Training Camps . Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: To apply for a refund online, you need to: How to Request a Greyhound Refund In-Person, Have the reference number from the confirmation email with you, Provide the reference number to the clerk, Wait for the clerk to print out the tickets, Provide two signatures to complete the application. Refund of money. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. Ticket info. Call us at 1-800-268-9000. I have not received any response. The original fully unused ticket must be sent into the Refund Department to qualify. Want to know if you’re eligible for a refund for your Greyhound bus ticket? I contacted Greyhound on your behalf. If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. All other Refundable fares tickets may only be refunded upon application for refund by the Greyhound Corporate Refund Department in Burlington, Ontario. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. or copy of ETM ticket and detail their grievance / reasons for refund claim. Documentation Requirements In case of death: Refunds require a copy of the death certificate.
Hey, I’m Lyza! The clerk printed the actual ticket, then I provided two signatures to complete the refund. At least 1 capital letter and 1 special character (e.g. We were going to use them to go tomorrow at 8 in the morning, they are round trip tickets, and we selected the refundable option, so I'm wondering if I can still get them refunded? (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. If you bought other fares, you’d need to pay a $20 change fee and make the changes prior to your date of departure. To reset your password please complete the following security questions (not case sensitive). Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. Yes, Greyhound refunds bus tickets. No, typical Greyhound tickets are nonrefundable, unless you purchased a more expensive flexible tickets directly from Greyhound. I lost my ticket. I contacted Greyhound in your behalf. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Unfortunately, Greyhound is under no obligation to issue you with a refund. Your personal problems is not greyhound's problem to solve, passengers are responsible for catching their buses, not the other way around. Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. You'll need to do this before the travel date of your original ticket. By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. If you're having trouble, just give the Road Rewards team a call and they'll help you out. If you purchased a Flexible ticket, you’re in luck! Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Every child under 12 (twelve) years old, traveling with an adult, are eligible to get a special discount. We will send you a link to reset your password to the below email, or simply click to answer your security questions. For all refund claims, passengers need to provide PNR no. A short, well mannered electronic mail to certainly one of them may need at the very least gotten you a refund for this Greyhound bus delay. Having trouble? Can I Request a Greyhound Refund for a Late Bus? Refundable tickets may be refunded with the original form of payment at the location at which the ticket was sold. Call 877-942-3530. Refundable tickets that were purchased with checks or on charge account may only be refunded upon application for refund to Greyhound's Corporate Refund Department in Dallas, Texas. In order to get your Greyhound refund, the process is very simple. Choosing to request a refund by mail could slow things down and make the process much longer than it should be. is currently one of the world’s biggest providers of intercity bus transportation. Claims received after 30 days will not be considered. This can also be your reservation number if you chose to reserve online and pay with cash. Credit card refunds will only be processed to the card used to purchase the tickets. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. Ticket Refund and Exchanges. Print at Home tickets can be purchased as a Refundable Fare or Non-Refundable Fare. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. Lots of great deals and discounts no matter your destination. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! Send all refund … 10 Mar. I contacted Greyhound on your behalf. I just learned of a lower fare available, but I already bought the ticket at a higher price. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. Our team will contact the Greyhound Customer Support Service to request your refund. I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. For refundable tickets only, unused one-way and round-trip walk-up fare tickets have a refund value equal to the fare paid, unless otherwise expressly stated on the ticket. Greyhound reviews (www.greyhound.com): Wheres my bus. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. Refund of money. Later, Erica contacted Greyhound for … Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Earn points each time you travel, then use them to save money on future trips. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. Busbud helps you find the best price and route option for you. Yes, you can. To apply for a refund, you first need to check if you are eligible. It is related to the bus ticket type, refundable or non-refundable. Greyhound. Travelling by bus during COVID-19 – 4 things you need to know! Compare and Book Cheap Greyhound Bus Tickets. And how do I get them refunded? See why Jason’s job is the adventure he dreamed of as a kid. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused Your refund request is submitted before the travel date of your original ticket. If you bought a Flexible fare you can refund or exchange your ticket for free. Payment & ticket options. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. You can enter the last name of any passenger on the booking. Before you email us, you can check if you're eligible for a refund … We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. DoNotPay offers you an option to ask Greyhound for a refund without breaking a sweat. Ticket refund. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Buying a ticket for someone else. If you know of a way for me to get my money back for a nonrefundable ticket from greyhound. Greyhound will not approve a request for the ticket refund if the bus is late. Not this age! We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. To find out more or opt-out, visit our privacy policy. Coronavirus (COVID-19): get the latest travel updates. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. In case of jury duty. Ask for a refund of the government taxes. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. I have not received any response. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Be aware that not every bus ticket is refundable. , you can see that DoNotPay offers a variety of services. If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. He’s managed to change his ticket to a different destination and dates, paying a change fee. Posted by mdaisley. Refunds cannot be authorized via this form. To apply for a refund, you must submit a request (with the original ticket) in writing. E-Ticket. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. English Help; Sign in. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. Can I Get a Greyhound Refund for a Canceled Bus? No copies will be accepted. Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. If you bought a Flexible fare you can refund or exchange your ticket for free. Buying any other fare type will not give you the option to apply for a refund. When can I exchange my ticket? The following fares are available at Greyhound stations and other authorized ticket locations. Your confirmation number was emailed to you after you made an online booking. Partially used one-way tickets are non-refundable. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. Trailways will in some cases refund change fees and tickets. UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket. How to Request a Greyhound Refund With DoNotPay. Tickets which are refundable will only be refunded by Greyhound Lines, Inc. to the original purchaser only. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … No, you cannot. - free bus ticket anywhere Greyhound has a stop or station! How do I receive a refund? Yes, you can apply for a refund on your own. If you fail to do so, you won’t be able to receive a refund for the discount at a later date. Thanks to anyone whom respond to me. Box 660691, MS 470 Dallas, TX 75266-0691. Unexpected ways to experience this iconic city. In the meantime, have a look at our Ticket Refunds & Exchanges page – you might find your answers there. We'll reply in the next 14 days with an update. If you can’t get a refund on a nonrefundable ticket, salvage the credit. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy. You are eligible for a refund if: You bought a Flexible ticket; You have not used your ticket already (both ways of a return ticket) Airlines are not legally obligated to refund the cost of a flight, but they do need to return the money assessed for taxes for a flight you never took. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. Book cheap Greyhound bus tickets online. Airlines often sell airfare tickets labeled as "non-refundable." A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Find great hotel deals for your next trip. The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. If an event is rescheduled to another date, your tickets should be valid. Greyhound will not approve a request for the ticket refund if the bus is late. Box 6 6 0 6 9 1, MS 470P.O. For groups of 5 or more please call us at 1-844-477-8747. Within a few minutes, we can help you solve a bunch of problems. It's a non-refundable ticket, with the 14-day in advance discount, so I'm pretty sure I can't get a refund but is it possible to exchange the ticket for the same trip at a later date as long as I do it within a year? ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … It can take even longer than that, so do not be surprised if you have not received your refund by that time. Important Info. For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. It agreed to refund your ticket … Need a place to park? To reset your password simply complete the fields below. You can use either your email or Road Rewards Member ID number to sign in. Just use our checklist below to see if you qualify. See purchase options. Refunds require a copy of the jury summons. This is why the company offers you a way to check the status and location of your bus. If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. Valid for 24 hours. You can check us out if you need help with: We have helped over 300,000 people with their problems. See ways to pay and how to get your ticket. Return. We will solve this issue within 24 hours. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. on 3/10/17 at 12:44PM . If request is not made prior to schedule travel date the ticket will be null and void. I'm having to cancel because of unforeseen circumstances. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ticket refunds require a letter (on letterhead) from a licensed physician confirming that travel was not recommended with the validity of the ticket (one year of the tickets issued date) due to illness. How to contact Greyhound about your delay. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. If you have a roundtrip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer. Use 8-15 characters, including both letters and numbers. Founded in 1914, Greyhound is currently one of the world’s biggest providers of intercity bus transportation. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. You don't HAVE to buy a non-refundable ticket, there are refundable fares which is the original cost of a ticket but you can refund it, but with a 20% cancellation fee or you can get the cheaper fare which would be non-refundable. The clerk printed the actual ticket, then I provided two signatures to complete the refund. The ticket has not been used. I need my e-Ticket for travel on Monday Dec 21st 2020. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. How to get a refund. It depends on the type of fare you’ve chosen. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. To apply for a refund, you first need to check if you are eligible. Luggage. check the status and location of your bus. Click the button above to get started. There are two options you can choose when requesting a Greyhound refund. BAGGAGE RULES. Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. The link has expired - don't worry, click to resent a new click. Box 660691, MS 470 Dallas, TX 75266-0691. Buy tickets over the phone: Canadian customers who call our toll-free number 1-800-661-TRIP (8747) may purchase tickets using a Canadian credit card.There is a $10 non-refundable service charge for this service. Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. Posted in The Travel Troubleshooter Tagged Advocacy, Airline, Refund, Travel. How do I receive a refund? Pre-purchase parking near our locations to save a bundle. Contact Greyhound. That would be awesome. If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. Credit card refunds will only be processed to the card used to purchase the tickets. Find Greyhound bus schedules, stations and locations. The refund time can vary, and it can take from four to six weeks. You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly … How can I receive a refundcause my ticket is non-refundable? All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. While Greyhound is known for regularly scheduled passenger service, there are many customers who are left unsatisfied with it or others who cannot make the scheduled trip and want their money back. Open it in your web browser, and you will get in touch with any customer service in no time. In normal cases, you can get a full or partial refund of your Greyhound tickets. Greyhound is refusing to refund the ticket. How Long To Cook Ribs In Oven At 450,
Valid for 24 hours. Horrible treatment at your nashville location by both security officer and lack at desk. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. This applies to all tickets, including Driven Rewards award tickets, and promotional fares. Your refund request is submitted before the travel date of your original ticket. Departure date. Step 3 Go to the terminal where you purchased the ticket. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. . You will have to pay a US$20 fee for exchanging tickets with Greyhound. Going to. . An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Leaving from. I wrote a letter to Greyhound asking for a refund, and followed up a month later. Things you can do when exchanging a ticket are that: You can change the date and time of the departure, You can change the To/From location of your original ticket, It is mandatory to use the ticket within a year of the date you bought it, The exchange needs to be done before the travel date of the original ticket. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. However, you can still exchange it for another time and date for a $20 fee. Sit back and relax while we do the work. From popular places to travel, to how to working holiday, and our get you there guarantee, this handy page will help you get the info you need when travelling on a Greyhound Australia coach. We are going to be driven by my uncle instead of going on the bus. Everything You Need To Know About the South Carolina Inmate Packages, How To Send a Texas Department of Criminal Justice Inmate Mail, tickets in any city, faster and easier. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. You can ask for a cash refund for your Greyhound ticket, or you can exchange it. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. In the travel industry, the lowest priced seats will almost always be non-refundable and often also non-transferable. Choosing the right fare If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Fares are subject to change at any time without notification. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. Discounts. If you need any additional information, you can call 001 214-849-8100. , and you will get in touch with any customer service in no time. How Long Do Current U.S. Laws Grant Copyright Protection? Our fare options and inclusions. The process is simple and will take less than two minutes of your time. Save on games, concert tickets, and other exciting events. Greyhound Discounts and Promotions. Here, they waited over seven hours for a transfer ticket to New York — their original destination, and were given a $7 food voucher. I wrote a letter to Greyhound asking for a refund, and followed up a month later. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! Search for buses. Your purchase is then saved in your My Greyhound account where you can manage your booking. If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. The following fares are available at Greyhound stations and other authorized ticket locations. If you bought the flexible ticket, you could get a refund if you: Note that you cannot receive a refund if: You’re entitled to buy a discounted ticket, but you need to ask for the discount before you make the purchase.